OK International, Inc. (together with its affiliated, related companies within the OK International, Inc. operating company group, Metcal and Techcon, the “Company,” “OK International, Inc.,” “we,” “us,” “our”) respects your individual privacy. This Privacy Notice (“Notice”) sets out how your personal information is used in connection with our Services and when you visit our website, www.OKInternational.com (“OK International, Inc. website” or the “Site”). This Notice applies to personal information processed by us in our business, including on our websites, and other online or offline offerings (collectively, the “Services”) and describes how we collect, use, and share personal information we obtain from users of the OK International, Inc. website, as well as your privacy rights, including the rights of California residents pursuant to the California Consumer Privacy Act and rights provided under EU and UK law. Before using the OK International, Inc. website, you should read this Notice.
If you are an employee of OK International, Inc., you should refer to the Employee Privacy Notice provided by your employer. If you are intending to apply for a job with us or to join our talent network, you should refer to the Privacy Notice on the Dover Corporation Careers Portal (we are part of the wider Dover family).
By accessing the Services, you acknowledge our collection and use of your personal information as described in this Notice. The provision of the Services is governed by our Terms of Use.
Depending on your residency, you may have additional rights and information available to you, please see the relevant sections at the end of this Privacy Notice:
OK International, Inc.
10800 Valley View Street
Cypress, CA 90630
You can contact us via e-mail at NA-CustCare@okinternational.com or you can call us at (714) 799-9910.
You should note, as described in section 5 below, that OK International Affiliates may also process your personal data. Our representative in the EU is OK International Limited, Eagle Close, Chandlers Ford, Hampshire, SO53 4NF, U.K., +44 (0) 23 8048 9100 and europe@okinternational.com.
In the 12 months preceding the date of this Notice, we collect the following personal information in the following circumstances: when you visit our Site and through other interactions with us, when you request information about our Services, or when you voluntarily provide information to us through the Site, or by visiting our website, emailing or telephoning us. We also collect personal information from our social media pages.
The table below sets out what personal information we collect, the purpose of the collection and what lawful basis we rely upon when processing that personal information.
| Category of Personal Information collected | Purpose(s) of processing your Personal Information | Categories of third parties with which we disclose Personal Information for business purposes | Legal basis (applicable only if you are based in the EEA/UK) |
| Personal identifiers (name, contact details, email address, telephone number) |
Delivering our Services and record keeping on our customers or those interested in our services
Direct Marketing such as administering promotions and offers which you register for plus serving online ads |
Service providers that facilitate scheduling and email communications; provide security services and cloud-based data storage, assist with other IT-related functions; provide Site analytics; provide legal and accounting services; host or facilitate teleconferencing or video conferencing services.
Professional Service providers including lawyers and financial advisors |
The legitimate interest of OK International, Inc. to deliver our Services to you, respond to communications from you in connection with our Services and retain internal records to evidence (potential) customer interactions. |
| Sensitive Personal Information: race, ethnicity and other diversity data; gender identity or expression; marital status; age; national origin; religion; disability status. | We do not collect, save, or process this type of information | Service providers that facilitate scheduling and email communications; host or facilitate teleconferencing or video conferencing services | No processing of such information in the EEA/UK, unless with your express consent or under exceptional circumstances (i.e., publicly available information, substantial public interest, vital interests of data subjects, establishment, exercise or defense of legal claims, employment and social security, foundation, association and no profit organizations, preventive or occupational medicine/care/diagnosis, public health, or scientific or historical research) |
| Commercial information: Records of products or services purchased, obtained, or considered, other purchasing or consuming histories or tendencies | This information is processed to better serve our repeat customers | Service providers that facilitate scheduling and email communications; host or facilitate teleconferencing or video conferencing services Professional Service providers including lawyers and financial advisors |
Legitimate interest of OK International, Inc. to understand and improve our business and Services |
| Geolocation Information: Including specific or precise geolocation information | Site and Services improvements, network and system security | Service providers who assist with IT and security functions and provide site analytics | Your consent for specific geolocation data.
For non-specific location data, the legitimate interest of OK International, Inc. to improve the products and Services offered through the Site, to conduct internal analysis to understand how many unique visitors visit the Site, to measure the areas of the Site that are of most interest to visitors, and to protect the security of our systems from adverse events |
| Internet or other electronic activity information: information we obtain through your interaction with our Site, including time and date of your visit, IP address, pages visited, length of visit. | Site and Services improvements, network and system security | Service providers that facilitate scheduling and email communications; provide security services and cloud-based data storage, assist with other IT-related functions; provide Site analytics | Your consent for cookies or tracers
For other data, the legitimate interest of OK International, Inc. to improve the Products and Services offered through the Site, to conduct internal analysis to understand how many unique visitors visit the Site, to measure the areas of the Site that are of most interest to visitors, and to protect the security of our systems from adverse events |
| Inferences drawn from above categories of Personal Information | To provide you with tailored customer service preferences; to provide you with tailored versions of the Services | We do not disclose this information to third parties | Legitimate interest of OK International, Inc. to provide you with tailored customer service |
To the extent permitted by applicable law, OK International, Inc. may also use your personal information as we believe to be necessary or appropriate:
You can choose not to provide us with your personal information, but in some instances, we may not be able to provide our services to you if you do not share your personal information.
If you are in the US, we use Sensitive Personal Information for legitimate business purposes, including to (i) perform services or provide goods reasonably expected by an average person; (ii) detect security incidents; (iii) resist malicious, deceptive or illegal actions; (iv) ensure the physical safety of individuals; (v) for short-term, transient use; (vi) perform or provide internal business services; or (vii) verify or maintain the quality or safety of a service or device. We do not sell or share (as defined under California law) any Sensitive Personal Information. If you are based in the EEA/UK, we confirm that we do not process any Sensitive Personal Information, unless your express consent to such processing or under exceptional circumstances as listed in the table above.
We collect certain information through our use of cookies and similar technologies. For detailed information on the cookies we use and the purposes for which we use them, please see our Cookie Policy. You have options with respect to which non-essential cookies you accept. You can make your choices using our Cookie Tool. Some web browsers have “Do Not Track” or similar features that allow visitors to tell each website they visit that they do not want their activities on that website tracked. There is no uniform standard for implementing and recognizing “Do Not Track” signals. For that reason, at present, our website does not respond to “Do Not Track” signals.
Global Privacy Control (GPC) allows individuals to automatically signal their privacy preferences to websites and other online services through their browser or through an extension. If we receive a GPC signal to opt-out of website tracking, we will honor such requests.
Where required by local law, we will obtain your prior consent:
Please note that you always have the right to withdraw your consent. If you would like to unsubscribe or opt-out from our marketing, please [insert opt-out/ unsubscribe mechanism].
Otherwise, we may contact you by email, phone, fax, mail, or other means unless you direct us not to do so.
We may use your personal information for our own marketing purposes, including but not limited to notifying you of new services, offers or other information via mail, email, telephone, text message, and other means. We will only do this with your consent where required.
If you have previously consented but no longer want us to use your personal information for marketing purposes or to provide your personal information to OK International, Inc. Affiliates or other partners for their marketing purposes, you may opt-out of such uses by notifying us in accordance with the procedure set forth below under Sections 11 to 13 of this Notice.
We may disclose your personal information with third party service providers (including contractors who provide services to us) to assist with any of the uses of personal information described above. Additionally, your personal information may be provided to marketing automation platforms that we use to assist us in understanding who is visiting our website. For further information see our Cookie Notice [Insert link to Cookie Policy].
We may also disclose your personal information to third parties if disclosure is required to comply with applicable laws or regulations; comply with legal process or a court order; to respond to requests from public and government authorities; or if disclosure is necessary to enforce our Terms of Use; to protect your safety or security; to protect our rights, the safety and security of our site and property or that of OK International, Inc. Affiliates or third parties; to allow us to pursue available remedies or limit the damages we may sustain. We may disclose or transfer your personal information to a third party if OK International, Inc. enters into, or is involved in, a business transaction such as a merger, acquisition, reorganization, or sale of some or all of its assets.
We do not sell Personal Information for monetary consideration. However, our use of certain website tracking-technologies may meet the definition of “sharing” as that term is defined by applicable law. Residents of certain states may be eligible to opt-out of this sharing. Please see the California and other state privacy law sections of this Notice for more information. We have no actual knowledge that we sell or share the Personal Information of anyone under the age of 18. You can opt-out of the use of these cookies by using the [insert link to COOKIE TOOL]]
We are committed to ensuring that your personal information is secure. In order to prevent unauthorized access or disclosure, we have put in place suitable physical, electronic, and managerial procedures to safeguard and secure the personal information we collect online. However, data security incidents and breaches can occur due to a variety of factors that cannot reasonably be prevented; therefore, we cannot guarantee the security of your data. Additionally, we are not able to guarantee the confidentiality of non-confidential data such as feedback, questions, comments or ideas that you voluntarily provide to us (e.g., via the “Contact” tab or similar features on the Site). We reserve the right to use and disclose such non-confidential information as we deem appropriate in compliance with applicable law.
As a general rule, your personal information will only be retained for the period necessary for the accomplishment of the purposes for which such information was collected. We will retain your personal information for as long as:
If you have any questions about our retention policy, please contact us using the details set out above.
As a global organization, we may transfer your personal information across borders. OK International, Inc. is based in the US although our Affiliates are located in countries worldwide. This means that if you interact with our UK or EEA Affiliates, your personal information could be transferred to our company in the US. Where we are required to protect a transfer of personal information across borders, we will implement appropriate safeguards (such as European Commission approved Standard Contractual Clauses or an intercompany agreement with appropriate contractual protections) to protect that personal information. Please contact us using our details above should you require further information about the contractual protections we use.
The OK International, Inc. website may contain links to enable you to visit other websites of interest easily. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any personal information which you provide whilst visiting such sites and such sites are not governed by this Notice. You should exercise caution and look at the privacy statement applicable to the web site in question.
Our Site also uses plug-ins from these social media platforms: Facebook, LinkedIn, Twitter and YouTube. You can read more regarding how these social media platforms process your data at the following links:
Facebook: https://en-gb.facebook.com/privacy/explanation
LinkedIn: https://www.linkedin.com/legal/privacy-policy
Twitter: https://twitter.com/en/privacy
YouTube: https://policies.google.com/privacy?hl=en-GB
We have a fan page or a company page on Facebook or LinkedIn that you can use or visit. For those pages, we act as a joint controller with the social media platform for the collection of your personal information.
You can read more regarding our joint controllership with the platforms at the following links:
LinkedIn: https://legal.linkedin.com/pages-joint-controller-addendum
Facebook: https://www.facebook.com/legal/controller_addendum
We do not knowingly collect or allow the collection of personal information from persons under the age of 18. If you are the parent or guardian of a person under the age of 18 and believe that the person has provided personal information to us, please contact us at NA-CustCare@okinternational.com.
Any inquiries about this Notice, updates to your personal information, requests (including those regarding the exercise of your rights), and questions can be directed to us via e-mail at NA-CustCare@okinternational.com or you can call us at 1-714-799-9910. If you are in the EEA or the UK please contact us at europe@okinternational.com or call us at +44 2380 489 100.
We may update this Notice by posting a new version on our website. If we update this Notice in a way that significantly changes how we use your personal information, we will bring these changes to your attention where reasonably possible. Otherwise, we recommend that you periodically review this Notice to be aware of any other revisions.
These Additional California Privacy Disclosures supplement the information contained in the Notice. These Disclosures apply only to individuals residing in California.
The types of personal information we collect, the manner in which we collect it, and the parties to whom we disclose it can be found in the “Personal information We Collect: Sources, Purposes, Categories, and Third-Party Disclosures” section of the Privacy Notice.
We may use and disclose personal information for the business and commercial purposes detailed in the “How We Use Your Personal information” and “How We Disclose Personal information” sections of the Privacy Notice.
We retain your information as described in the “How Long Will We Hold Your Personal information” section of the Privacy Notice. We do not knowingly sell the personal information of minors under the age of 18.
California law provides Californians with the following rights and choices regarding their Personal Information.
(i) Correct
Californians have the right to request the correction of their inaccurate Personal Information.
(ii) Delete
Californians have the right to request the deletion of their Personal Information unless an exception applies, including but not limited to:
(iii) Do Not Sell/Share
If OK International, Inc. sold or shared Personal Information, Californians have the right to opt-out of OK International, Inc.’s sale/sharing of their Personal Information.
(iv) Freedom from Discrimination
OK International, Inc. may not discriminate against Californians who exercise their privacy rights.
(v) Limit
Californians may have the right to limit OK International, Inc.’s use or disclosure of their Sensitive Personal Information as defined under California law if Sensitive Personal Information is used for purposes other than those expressly permitted by law.
(vi) Know
Californians have the right to know what Personal Information is or has been collected by OK International, Inc..
To exercise any of the rights above, or to ask a question, contact us at:
We will ask you for identifying information and attempt to match it to information that we maintain about you. We will only use Personal Information provided in your request to verify your identity or authority to make the request. To the extent possible, we will avoid requesting additional information from you for the purposes of verification. If, however, we cannot verify your identity from the information already maintained by us, we may request that you provide additional information for the purposes of verifying your identity, and for security or fraud-prevention purposes. We will delete such additionally provided information as soon as we finish verifying you.
If we are unable to verify your identity with the degree of certainty required, we will not be able to respond to your request. We will notify you to explain the basis of the denial.
You may designate an agent to submit requests on your behalf. The agent must be a natural person or a business entity.
If you would like to designate an agent to act on your behalf to request or delete Personal Information, you and the agent will need to comply with our verification process: If the agent submits requests to access, know or delete your Personal Information, the agent will need to provide us with your signed permission indicating the agent has been authorized to submit the opt-out request on your behalf. We will also require that you verify your identity directly with us or confirm with us that you provided the agent with permission to submit the request.
Please note that this subsection does not apply when an agent is authorized to act on your behalf pursuant to a valid power of attorney. Any such requests will be processed in accordance with California law pertaining to powers of attorney.
California Civil Code Section 1798.83, also known as the “Shine the Light” law, permits California residents that have an established business relationship with a business to annually request, free of charge, information about certain categories of Personal Information a business has disclosed to third parties for those parties’ direct marketing purposes in the preceding calendar year. For information and to make a request, contact us at NA-CustCare@okinternational.com or you can call us at 1-714-799-9910.
If you have any questions, comments or concerns, or wish to exercise any of your privacy rights, you may contact us by:
If for any reason you are dissatisfied with our handling of your requests or have other concerns about our data processing practices, depending on where you are located, you may also have a right to raise your concerns.
If you require this notice in an alternative accessible format, please contact us using the contact details set out above.
Depending upon where you are located, you also have a right to complain to your local data protection regulator.
We may update this Privacy Policy by posting a new version on our website. If we update this Privacy Policy in a way that significantly changes how we use your personal data, we will bring these changes to your attention where reasonably possible. Otherwise, we recommend that you periodically review this Privacy Policy to be aware of any other revisions.